Privacy Policy

We take your privacy seriously.

First Training respects your privacy and complies with the Privacy Act (1993) when collecting personal information. We will only collect and use personal information in connection with:

Administering your enquiry or course booking
Providing certification through an external agency
Billing you
Marketing our courses to you
Debt recovery
Regulatory or legal requirements.

You are entitled to access the personal information we hold about you and amend it.

Sharing and Disclosure of Information

All personal information remains with First Training and will not be sold, traded or shared with anyone else. Only with your permission will we share your details with our preferred suppliers for the purpose of quoting for the supply of equipment that you have requested. We will also provide information as required by law enforcement agencies and to our accrediting bodies during any audits or credentialing they may perform on us.

Website Visitors

If you are visiting our website we collect information about how people are using our website in order to improve the value of our website and the materials available on the website.

External Links

We may include or provide links to third parties on our website. These third party sites have their own privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to Our Privacy Policy

If we change our privacy policy, we will post the changes on our website so our website users and customers are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

“I just wanted to drop you guys a line to say how grateful I was to have done a refresher course with you all at the beginning of the year. On Monday I had a rather large elderly man collapse in the street in front of me. All you told me kicked in and I was able to give the man the compressions he needed until the ambulance arrived. He survived and is now resting in hospital. It was an incredibly challenging situation complete with the hysterical bystander and the nosey onlookers but with another woman on the phone we managed to do what needed to be done. I have done many courses over the years but you guys really made me feel prepared and I am very grateful.”
- Alex,
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